Customer portraits

Pearl, 58.

A white-collar worker, living with her partner, Sharif, and two cats.

Pearl is 58 and works for Capita in the optical department. She lives in an affluent suburb of a large city in the North of England with her partner, Sharif, and two cats. She likes to go ‘where the bargains are’. Pearl and Sharif are big bulk buyers and keep large stocks in a shed in the garden. They spend time researching online to seek out bargains, and like doing this ‘in the comfort of their own home’.

“I can’t think of anywhere I wouldn’t be a customer apart from just walking around a park where there’s nothing. Even then, there could be park attendants or a café – so no, not even then. If you’re out in the world, you’re a customer.”